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Privacy Policy

Effective Date: 04/07/2025

 

At Fast Track House Sales, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your information when you contact us or use our services.

 

 

1. Who We Are

 

Fast Track House Sales is a property buying service helping homeowners sell their property quickly and securely. Our website is [Insert Website URL], and we are the data controller for the personal information we collect.

 

You can contact us at:

Email: info@fasttrackhousesales.co.uk

Phone: [Insert Contact Number]

 

 

2. What Personal Data We Collect

 

We collect and process the following types of personal data:

 

  • Full name

  • Email address

  • Phone number

  • Property address

  • Any information you provide via forms or correspondence

 

 

3. How We Use Your Data

 

We collect your data to:

 

  • Contact you about your property and potential sale

  • Provide you with a quote or offer

  • Send you marketing communications (only if you have consented)

  • Improve our services and website experience

  • Respond to your queries and support requests

 

 

4. Marketing Communications

 

If you opt in, we may contact you with updates, offers or property-related advice via email, SMS, or phone. You can opt out at any time by:

 

  • Clicking “unsubscribe” in emails

  • Replying STOP to SMS

  • Emailing us directly

 

We never sell your data to third parties for marketing.

 

 

5. Legal Basis for Processing

 

We process your personal data under the following lawful bases:

 

  • Consent – when you have opted into marketing or filled in our contact forms

  • Contract – to carry out a service you requested (e.g. receiving a property offer)

  • Legitimate Interests – to improve our service and follow up with you if you’ve shown interest

 

 

6. Data Sharing

 

We may share your data with:

 

  • Our internal team and property advisors

  • Trusted third-party service providers (e.g. CRM, email tools) under strict data protection agreements

  • Legal or regulatory authorities if required by law

 

We never sell your data.

 

 

7. Data Retention

 

We retain your data only as long as necessary to:

 

  • Provide our services

  • Meet legal or regulatory obligations

  • Handle any disputes

 

You can ask us to delete your data at any time (see Section 9).

 

 

8. Data Security

 

We use secure systems and take reasonable precautions to protect your personal data from unauthorised access, loss, misuse or disclosure.

 

 

9. Your Rights (Under UK GDPR)

 

You have the right to:

 

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your data (“right to be forgotten”)

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

 

To exercise your rights, email us at [Insert Contact Email].

 

 

10. Cookies

 

Our website may use cookies for basic functionality and tracking. You will be notified upon visiting the site and can control cookie preferences through your browser.

 

 

11. Changes to This Policy

 

We may update this Privacy Policy occasionally. Any updates will be posted on this page with a revised “Effective Date.”

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12. Contact Us

 

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

 

Fast Track House Sales

info@fasttrackhousesales.co.uk

[Insert Phone Number]

[Insert Business Address (if required)]

 

 

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